Shipping Policy
In-Stock Products
In-stock products are normally prepared and dispatched within 72 hours after order confirmation.
Standard Shipping
7–12 business days
Express Shipping
3–7 business days
Shipping time begins after the order has been dispatched.
Custom Products
Personalized custom car models require additional time for design, revisions, production and quality inspection.
Design
5–7 business days
Production
10–15 business days
Total Fulfillment
Approximately 15–22 business days, excluding shipping transit time.
The actual production schedule may vary depending on model complexity, design revisions, order quantity and production volume.
After the order is shipped, customers will receive a tracking number by email.
If the tracking information does not update immediately, please allow up to 24 hours for the carrier’s system to update.
If an order has not arrived within 20 business days after dispatch, please contact:support@primoblock.com